IBM Corporation                                                   

"You did an excellent job. . .I appreciate the 'extra mile' you went. The customer was extremely happy."
                                                   R.E. IBM General Manager
"Joyce's thorough preparation, attention to detail, and sensitivity to her audience make her presentations informative and educational."
                                                              L.P. VP MacRabbit

Drake, Beam, Morin                                                           
for the Motorola Career Center

"You have been an inspiration to the entire staff. Your creativity has been a catalyst that caused others to dig deep and bring out their own good ideas. You are a wonderful team player and operate beautifully when doing individual presentations or working with others. You have the skill to draw everyone in when you are presenting and the way you engage them in activities is pure magic."                               J.P. Career Center Manager
 

Motorola Career Center                                                 

"I was absolutely mesmerized by your Portfolio and Technology Workshops! . . .You deftly delivered the information in a comprehensive way, making the class stimulating, fun and practical. You are indeed a role model for anyone wanting to learn skills from a truly remarkable instructor. . .I could not have proceeded on such a successful [job applicant] course had it not been for your keen interest and dedication."
                                                             C.B. Motorola Client
 

3M                                                                                                     

"Joyce has an excellent knowledge of the elements and format for technical training material. She provided the viewpoint of the student which was very helpful in developing the appropriate course content."
                                           LS Training Center Coordinator
 

Broadwing                                                                                

"Joyce mentored five trainers in our division. This included relaying the importance of applying core training techniques such as needs assessments, training measurements, and adult learning principles.  Joyce has displayed sheer effectiveness as a team player.  In addition, she brought enthusiasm to a mentoring role.  . . I feel confident in my own training delivery as well as course development skills due to my experiences with Joyce."                        JG Sales Product Training Specialist
 

Grand Rapids Board of Education                      

"Joyce's approach to the customer's problems was realistic; solutions to the problems, commendable; knowledge and ability remarkable."
                                                   G. P. IBM Branch Manager

Flint Public Schools                                                         

"Joyce's personality fairly sparkled. . .she gave an informative, clear, well-paced presentation.  She had members of my staff participating. . .and she answered all our questions with patient, perceptive answers."
                             C.P. Head Librarian, Flint Public Library
 

Elinor Group                                                                            

"We wanted you to know our appreciation for your attitude and your talents in a dynamic environment.  We know how difficult it can be to pull off a class when things are changing daily."
                                          G.G. Principal, The Elinor Group

Samsung                                                                                  

"Joyce quickly grasped the clean room certification needs,
organized the process and established relationships with
the subject matter engineers. Her output was exactly what we
needed, consistent and accurate."

                                         Louise Eidbo, Manager
                                         Training & Development,
                                          Samsung, Austin