1. Why is training important?

Today’s world is expanding so quickly, your employees must continually learn. Their learning involves specific product information, process information, and relationship building with their peers as well as with their customers.

Research has shown that employees of companies that provide training develop a loyalty to the company and increase employees’ motivation for higher productivity on the job.

The more important question to ask yourself is: What would happen if I didn’t train my people? You would be putting your company into a negative spiral.

2. How do I contact Tailored Training to discuss my training needs?

You can contact Tailored Training though the Contact page on this Web site, send an email to info@truetailoredtraining.com, or call Tailored Training at 512 281-4111.

3. I want to spend more time on my core business, not on training. How can Tailored Training help?

Tailored Training allows you to spend your time on your core business by developing and delivering customer training for you. Tailored Training uses your reference materials, asks for a subject matter expert’s availability, and a contact person at your location. Tailored Training can develop courses or product introductions to help your marketing efforts as well as your customers’ implementation of your service or product.

In addition, Tailored Training can help your employees and managers grow their customer awareness, teamwork, and relationships to increase customer satisfaction though classes and individual coaching interventions.

4. I’ve looked at several courses, but none meet my specific needs. How can Tailored Training help?

Tailored Training can customize a course to meet your specific objectives.

5. What does Tailored Training charge for its services?

Charges for Tailored Training services vary depending on the work involved. Check with Tailored Training to discuss your training needs.

6. Why does Tailored Training focus on e-learning design instead of implementation?

One of the reasons e-learning has gotten a bad name is that implementers have taken existing courses and delivered them though the Web. This is similar to an experiment years ago of putting a stage play into a movie. It didn’t work and put the viewers to sleep.

Tailored Training understands how your employees and/or customers learn and uses accelerated learning techniques to make the learning interactive and interesting. Tailored Training also helps you decide the best way to meet your learning objectives. With that basis, Tailored Learning can manage your project through development with other professionals to ensure the graphics and quality meet user expectations.

7. My trainers are better at delivering courses than creating them. What can Tailored Training do to help?

It is not unusual to find trainers who prefer facilitating the delivery of courses instead of actually creating the courses. It takes two different types of skill sets to do each activity. Tailored Training can allow your trainers to do what they do best by taking on the course creation and then performing a "train-the-trainers" session to pass the baton to your trainers for delivery.

8. I’m thinking about changing my training delivery. What’s my first step?

There are many alternatives available for training delivery today. Tailored Training can consult with you to determine what information you already have, what skills are required, and what delivery methods make sense for your organization.

9. Isn’t training an expense of my business? How can I use training to get a return on my investment?

Unfortunately, training has long been considered an expense in many companies. When training is used as one of several implementations to enhance performance and sales, you can actually measure the return on your investment. Just think what it would be like if your employees had no training—their productivity would continue to decrease and your customers would be less satisfied.

10. How can I design a more effective learning environment for my employees?

Successful employees are those who have a thirst for learning. That type of environment starts at the top of the organization and occurs over time. Tailored Training can consult with you on methods to start the learning process and set realistic expectations to make learning more meaningful.